Haven't had treatment YET, we close on our home in February. I will use them in Febuary though. This company is A on excellent customer service. Our new soon to be home, is bank owned. So we have limited access, with a couple termite issues. So most companies today seem like until you own the home they will not give you the time of day. Luckily Tony Listened to my situation and was very thorough and professional. I am so thankful!! Thank you!!