The airport is simply too big to deal with passengers effectively and efficiently. The waits for baggage are unacceptable. The parking is VERY unacceptable and now that the construction is going on to replace the shuttle buses from parking to the terminals plan on an extra half hour just to get from the airport to your car and vice versa. Also expect to pay thru the nose to park.
The only good thing about this airport is the mall level that provides a lot of stores and eateries to gobble up the long waits you'll have since you have to allow for so much time just to get here which is deep inside the metro area and prone to traffic snarls just to get to the airport.
Oh yeah... the free Wi-Fi? Forget about it! There are so many people on their network it crawls so slow you can't get anything done.
Security? Better plan on a long wait there too. My worst time was 45 mins. This airport seems to be a guinea pig too many times for new TSA procedures and tests.