I was back in at Castrol for an oil change and inspection yesterday and was just as impressed as I was on my first visit! Like last time, I left my car for an appointment I had down the street. I walked to the end of Montford and crossed Park, walked into the office for my appointment, and chatted with a gentleman in the waiting room for about five minutes before I got a call from Castrol letting me know my car had passed inspection and the oil change was complete. It hadn't even been half an hour! They were able to complete both of those things in less than the amount of time it has taken other places to just do one. It's like their motto is "we understand that not everyone has all day to hang out in a waiting room and watch the clock," which I am a HUGE fan of. Honest, competent techs and great customer service without trying to be upsold or taken advantage of? A+ in my book.