Let me start by saying the doctor was very nice. The staff was not rude & were very friendly. I did not have a problem there. I am not new to dentists. My husband is military (we've moved a lot) and I've seen my fair share of different dentists. I decided the current practice I was going to wasn't making me extremely happy. The dentists were fine but I didn't love my hygienist. She was very rough and I'd asked several times for a particular hygienist, the one I'd asked for ended up leaving. So I decided I'd find a dentist closer to my house. I needed my routine cleaning around Thanksgiving. We had family visiting and we were taking trips and it slipped my mind. So I ended up making my appt 3 months late and a friend had recommended this place. I was told I had deep pockets in my gums (something I had not been told prior) and I needed a "special" cleaning to get rid of all the bacteria and shrink my gums. & needed 3x's frenulectomy. I'd never heard of a frenulectomy & have never had a dentist tell me I needed this. Oh, & a cavity. All this out of pocket after my insurance paid their share was $369.80. I've never needed any type of extensive dental care & I was blown away. Something did not sit right with me. I decided to get a second opinion. Guess what the 2nd dentist told me? Yep, I didn't need any of this. Just your typical prophylaxis treatment every 6 months fully covered by my insurance! Oh & to top it off I didn't have a cavity either! Lesson learned- trust your gut.