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  • Tonight was one of many family gatherings at this specific location in Glendale at Westgate, the last time my family came they warned me it may be the last but tonight is definitely the last. After ANOTHER 30 minute wait our table of 10 + (as per usual) was finally seated, told from the beginning we'd have to split the order in 3 bills. Management was not accommodating when multiple orders were incorrect and instead blamed us. The food was good as always, but for the third time our checks were messed up, our waitress charged the wrong orders to the wrong cards and various prices. After which we waited another 20 minutes for a to-go side order of 2 ears of corn and a potato and another 30 minutes for a margarita ordered at the bar that ended up being a shot of tequila for the sake of just leaving at this point. The food is always delicious but the ever changing staff is more inconsiderate with each new group. I don't know where else you can get a decently seasoned pound of ready to peel shrimp and crab legs in this desert but my family and I will be on a mission to find one ASAP! And keep in mind I literally live across the street from Westgate and at this point I'm willing to give the Tempe location a try in hopes for better service, even placing a to go order is like pulling teeth!w
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