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  • Our team stayed here for Ragnar Relay Chicago 2014. I didn't like it as much as Fairfield Inn & Suites Madison East or Fairfield Inn & Suites Madison West, but it got the job done and was conveniently located for the start of our race. We did have some issue when we first arrived. We were given room keys and told a room number. We tried our key card and it didn't work. When my roommate tried the lock, it wouldn't open. The people at the front desk suggested she may have accidentally demagnetized the card by placing it near her phone. We were issues new cards and they worked. We went out to dinner and upon arrival found another Ragnar group waiting in the lobby because they couldn't get into their rooms either. Apparently, we were in their rooms. We discovered that they told us the wrong room number when they handed us the keys, so that's why they key cards didn't work. The new keys did work, but we weren't supposed to be in that room and they were keeping the other group waiting instead of assigning them to our vacant room. But it all was sorted out in the end and the hotel ended up comping a room for us. The beds were not as comfy as other places I've stayed, but it wasn't bad and we were able to make use of many of the amenities. I took full advantage of the breakfast bar in the morning. It wasn't completely laid out when we woke up, but they had enough things ready that I was able to reheat my leftovers from dinner in their microwave and grab both a donut and banana for the road. I'd be open to staying here again. Next time I need to remember to bring a swimsuit. They have a pool and it's open late!
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