Really nice staff. I always enjoy the bagels I get for take out. Delish. Today I was craving a tuna sandwich on their whole grain bread. When visiting Albuquerque, my coworker and I got the tuna sandwich twice for lunch and we loved it. Today I drove the two miles back to my office to eat my sandwich and not only was the bread totally stale and dry, but I bit into a piece of tomato and lettuce and ZERO tuna. When I opened the sandwich, the small blob of tuna salad was smaller that the tomato slice (small) on the sandwich. SOOOO disappointed because of what I was expecting. I was also given the option of "fruit, potato salad or chips" and I said "Fruit please!" Then I was told "well the fruit is those bananas over there and they aren't ripe." Yep, there were green as grapes. Really Einsteins manager, you can't walk across the street to Frys or Trader Joes and get some ripe bananas or maybe even a few cantalopes to cut up? Ridic. Please do better next time Einsteins. I paid over $18 bucks for the sandwich, three bagels to go and two doggie bagels.