I have only been able to get my boys hair cut there once. Two seperate times I have gone to Sharky's are there were 2 to 3 girls were working in a completely empty salon and they said they didn't have time to cut my boys hair cause they had appointments. There was NOBODY in the salon and it only takes 10 minutes to give a boy haircut. Very disappointed in their customer service. Maybe they shouldnt advertise walk ins since twice now I have been truned away even though there was no other customers in the store.