To start I'm only giving 3 stars because the man that works here (I don't know his name) is very sweet. That being said I knew I should've turned back around after walking into a girl complaining.
I had heard bad experiences from others, but I was willing to try due to convenience. I went to get a full set and the moment the woman sat with me she seemed like she wanted to get it over with ASAP! I will name a list of things I found not okay.
1) She used actual scissors to cut my nails
2) When she filed she would do it very quickly and even skipped a few nails. We were done after 20 minutes, that's how rushed it was.
3) The most annoying part was after she filed down the acrylic, she dusted it off and began painting. I don't know about anyone else, but I prefer to wash my hands before painting over the filings. It causes bubbles and feels unsanitary.
4) The gel polish was "globbed" on and looked gluey afterwards. As well as there was obviously polish in my cuticles. (She didn't bother to fix)
I'm not one to complain, but after having this experience many times before I was done. As well as she was completely careless and even rude. My nails came out worse than they've ever looked, honestly. The man here fixed them the best he could. You can tell he does care about customers and takes his time. When I tried to tip him he wouldn't accept, that proves he genuinely cares.