This review is strictly for the grooming salon. I brought my dog there twice, the first time just for a nail trim and the second bath and grooming package. The first time, for some reason they were unable to trim my dog's nails and I didn't get charged for the service. The second time, all they did was give my dog a bath but charged me $27 for the rest of the services that were not completed. Since it was late, there was no manager to speak with so I called the next day to complain. The person I spoke with was sympathetic but she spoke with the store manager and I was told there's nothing they can do about it. Apparently, they are able to charge the full amount for services that were not performed. All I got in return was a $5 discount for the next time. I'm not sure why they think I would bring my dog back to this place after the service I received. I am very disappointed not only with the service but also with the lack of customer service.