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| - Finally I can write my review! We had the option to deliver our baby at either Southern Hills or San Martin Dominican hospital, we toured both and they were both very similar. However, we ended up choosing Southern Hills because they had a level 2 NICU and a few other small details we liked. After the initial experience I kind of regret not choosing the other hospital because the nurses at Southern Hills were ridiculous!
We stayed for 4 days and encountered a variety of nurses, what's sad is only about 2 out of 10 of them were friendly and caring. I understand they're working 12 hour grueling shifts but don't take it out on your patient!
Woman who came to clean room daily was very friendly but I was put off when she started moving my personal belongings around (expensive purses that were already organized neatly in the corner- why are you touching that?? And keys and lip balms that were laid out on the night stand next to the hospital bed, I appreciate the fact you want to organize but please don't touch my things!)
Cherry on top. We were anxiously waiting to go home on the day of discharge, cranky newborn, sleep deprived parents, we just wanted to go home. We asked our nurse on that shift throughout the day if she knew when the doctor would be by and how long a discharge typically takes. Her response, "he'll get here when he gets here, this happens all the time, technically he has until midnight to discharge you, you need to wait." Fine so we waited, and waited until late evening came and I finally called my doctor's on call service to see what was going on. He didn't even know we were still in the hospital! Had no plans of coming down that day to discharge us. We literally wasted a day laying around a hospital room. Doctors fault but nurse should've reacted differently or at least followed up.
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