| rev:text
| - I've bought my dress!
I thought I would wait until the end of the dress process to update my review, but doubt much will change.
During my 6 months searching for a dress, I came back here quite a few times and always worked with Mackenzie. I came back for a total of 5 times for different reasons, trying on 1 single dress to see how I feel, and full blown dress picking appointment.
Mackenzie was always patient and we got along well.
It gets really busy here on the weekends, and it really affects your experience here.
I came by once to try a specific dress, which I told them and called ahead of time. Not only was M. not there (on her lunch), but someone was supposed to sub for her. We waited 15 mins for someone, and finally they let me in, but they could not find the dress I specified. They even brought me a different one than I had called in for (the file had the name, and it was correct). I wasn't pleased.
The day I finally came to buy the dress, with my mom, 2 friends and the MiL, they got me in the dress, then left me for at least 10+mins. There were so many awkward situations where I don't know where M. had disappeared to and why things were taking so long.
I also got some ideas for Veils from the guy that makes it. I found his attitude a little abrasive, and rude. It's not my fault I don't know how to look at the veil and adjust the mirrors! They make Veils in house and they range from $100-400.
The entire appointment that day took about 1.5 hours, but a lot of it was standing around.
I decided to buy the dress here, because they were one of few in Toronto that carried it, plus it was in a convenient location, and I've bothered them so much already. I get 10% off for taking the dress offsite to alter, and I decided to do this - they will back up the alterations in case anything will go wrong, also since they are so busy, I don't want to have to have a bad experience.
I can't imagine anything else will happen from now until I pick up the dress. So there it is!
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Edit:
so when I went to pick up my dress, I had to actually make an appointment, which was a little strange to me, given that I paid for it already, and physically just picking it up. I was told this was necessary so that someone can greet me and have the dress ready.
When I got there on what seemed to be a quiet Friday afternoon, there was no one to greet me. Finally someone came and saw me, and went to the back to get my dress. She disappears for about 5 mins, and another women back from break walks in an sees me standing there. Checks me in, a 2nd time, and goes to the back to look for my dress.
This boggles my mind because I was so sternly told that I needed to make an appointment, and yet, neither a person nor my dress was ready.
Finally she came, and I picked up my dress.
Just a word of warning I guess.
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