Horrible. Not friendly. Didn't greet us when we walked in. You think with 4 people working, that your food would be fresh and hot. I just ordered 3 pretzels and jalapeƱo cheese. What we got were 3 hard and cold pretzels that had to be sitting their for a while and the cheese was nacho cheese in a bag. Not warm but cold. Very disappointing visit. We will not be back. Take pride in your job. There is no need to have 7 pretzels sit in the warmer than doesn't even warm.