Dec 13 Chatted with Lorex today and asked about the follow up that was promised on Dec 05 (call withing an hour and ticket stating call within 48 hours).No one has an interested in customer service.
All I get is an explanation on how the "site crasher" works. Lorex totally missed the point of my call and did not know how to take an order, answer questions on their system. All they know is how the Site Crasher works. I was interested in buying two systems and our neighborhood watch is also interested in purchasing systems as well.
We are now looking elsewhere.Take your business some where you can get service.