The words "epic fail" get thrown around a lot these days....but I really feel like they apply in this situation.
We went on Friday, April 2 and arrived at 5:10pm. It was busy, but not crowded....no waiting for a table. Half price apps and drinks -- we ordered at 5:20.
The food (just appetizers, mind you...) didn't arrive till almost 6pm. Drinks were ordered and were unbelievably slow. We placed one order for 6 draft beers at 6:15...they arrived at 6:52. *37 minutes for beer.*
By 7:00, we were canceling food orders which we'd given up on after waiting almost an hour. We just wanted to leave.
Instead of comping anything, they added 18% gratuity to each of our bills. Uhhhh yeah. Thanks for giving me one more reason never to come back. We finally were able to leave around 7:30.
Bar Louie: You are dead to me.