We are done with ordering from Napoli's. We have had issues with delivery before, but we liked the pizza a lot so we would end up dealing with it being late 8 times out of 10. We decided to order from them on a Tuesday night from Bite Squad. I figured it would be a better delivery but I was wrong. Bite Squad didn't deliver, Napoli's did...TWO HOURS after the order was placed. I had to get online with Bite Squad an hour in and they contacted Napoli's and were put on hold for a long time, finally coming back to tell them they needed 25 more minutes till they were able to deliver the order. Good freaking Gawds. They did not get a good excuse from Napoli's. We ended up getting credit from Bite Squad for having to put up with this ridiculous crap.
Driver brings our food, a deep dish pizza and salad. (So not worth the $28.99 they charged for the pizza!) The driver told me that our order had to be remade. WHAT?! We couldn't be called and told that?! The pizza ended up being somewhat warm at best and extremely salty. The antipasto salad was the best item of the whole thing. Two slices of pizza and the rest went in the trash the next day. Worthless.
We are done. Just done.