This is not a fancy place. It's a fast food Filipino joint that serves you up a good one or two item plate at a good price. I think some people are expecting the world by looking at some of these reviews. The food is pretty good and authentic tasting. I actually like it a lot. My favorites are the fried pork cracklins with meat attached, chicken and pork adobo and the beef steak with onions. I've been here with quite a few different people, also have been to the one at the Hawaiian market. I think the place is a hit or miss with people because of the authentic nature as compared to what you're going to get at Panda Express. I'm not a big microwave looking food eating kind of guy. I like real food that looks like it was cooked from atop a stove. I think this place grows on people, as it has on a few people I've gone with. Their reviews were so so maybe on a two star level after a first visit. But two different people, after trying it out with me a first time and being at a level two, ended up asking me if I wanted to eat at "MY" Filipino place. Which to me tells me both these individuals were not really at a two star rating. After a second visit I would estimate their star rating to be at a 3.5 to a 4. You kind of just have to give it a shot for yourself and don't be thrown off by the authentic look.. not all fast food joints have to cook their food in a microwave and have that rubbery consistency that a lot of people have come accustom to.
On another note, when I first use to go to Kapit.. the customer service wasn't the greatest. Now either I've been there so many times that they have warmed up to me or they have caught on that giving good service is a good business practice.. i don't know. For whatever it's worth, the food at the price was impressive enough for me to come back for more and I think if you give it a shot, you'll feel the same way. If you give it a 2 star rating, try it a second time and see if it has grown on you. It may take a visit or two to appreciate the authentic nature of the food.