Cobs is one of my favourite bakeries!! I was ecstatic to have received 2 complimentary vouchers from the Scotiabank Waterfront 5k - one for a free loaf and one for a complimentary treat.
I was shocked when I entered and the lady quickly turned us away and stated that the vouchers were one per household although it said one per customer on the fine print - my mom and I were both rushing to get over here from our long drive from Markham before it closed at 6PM. We arrived at 5:50PM so the pastries would've been taken home anyway.
Other than that, the bread is still fantastic and fluffy but 2 big thumbs down for the poor customer service.