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| - Oh TGIF Friday's, how could you get some many things wrong with one simple order? My boyfriend and I placed an online order on a late Thursday night (it was around 10:15pm). He ordered the buffalo wingman's burger without the tomato and I ordered the Jack Daniel's chicken sandwich -- No substitutions, except that he did not want tomatoes in his burger. Once we placed the order, we were instructed that it'd be ready for pickup in the next 20 minutes. When we arrived in approximately 20 minutes, we ended up waiting for an additional 15 minutes. Mind you, it was a Thursday night, so it wasn't that crowded. We left once we got our food and drove about 10 minutes home. We settled in and were about to enjoy our food, but then realized that his buffalo wingman's burger did not have buffalo wings....instead, his beef patty was topped with a chicken patty (Please refer to the pictures). Sorry, but how could you get a simple order so wrong??? So we ended up driving back to the restaurant. It took about 15 minutes for them to make a new burger and we left, again. When we got back to our place, he had a tomato in his burger, although he had asked for it to be left out. And I didn't get a chance to inspect my food closely the first time, but I realized too late that the Cajun onions in my chicken sandwich were nowhere to be found. (Remember, it's supposed to come with my sandwich - I made no substitutions.) My food was also cold at this point. We just don't understand how they could have screwed up a small and simple online order so badly. We will not be returning.
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