I don't quite understand the business model of this place. This is close to my home and on my way to work. So I could have spent lots of $ passing by here IF...
1) The service was great? Each time that I have passed by, the people come from the back, unfriendly, confused and did not want to be bothered by a customer. Are you selling stuff or what? They never carry cash early in the morning so I have to do debit. I understand that they are baking in the back but have a presentable store front to induce people to come.
2) The display was well laid out? They have one tall shelf of bread and a few baskets of croissants with no signs. Make a little effort why don't you? Add some flowers or charm to the place. You have potential to grab so many people but there is just no effort.
It makes me sad because the croissants are quite good but are expensive. So I am not motivated to go here despite all of that. Why should I if they are not making any effort?
The other location makes more sense and the service is friendlier so why don't we get that on this location? Please?