After looking at their website for drainage and erosion control I was impressed so I called, as their web page suggested " Contact the landscape drainage and erosion control experts today for a free landscape drainage and erosion control consultation. We will provide you with a variety of custom drainage solutions that are specifically for your yard(s)". When I called they stated they charge $300 for an estimate and continued to tell me about their retainer for their services. When I questioned about what their website stated she sounded shocked and did not believe that it said that on their site. She offered no apology.
I was not expecting CAD's for free, just what they stated on their website. Happy that I found out early what this company is like.