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| - You have to know what you are doing when you come here. Read every single TripAdvisor suggestion you can. And then your experience may surpass mine, if you are lucky and smart.
Tip #1) IF you bring your teenagers, DON'T go above the 2nd floor with them or you will be immediately and rudely greeted by a server who is barely 21 himself that will promptly tell you to get lost and go back to the lower floors since upper floors are 21 and older only, for the ENTIRE floor. This is true even if you come at the beginning of March, on a Tuesday at 2 pm when nobody else is there on the entire floor.
Tip #2) That prompt, rude, barely 21 year old that met you on the 3rd floor with your teenagers THE SPLIT SECOND before you could even sit down? Well, don't let the fact that he was so quick fool you about the actual service you should expect to receive here. Once we took the elevator back down to the under 21 level, it was a full 20 minutes until anyone thought about asking us if we even wanted a cool glass of water on this sunny 90 degree day. Not for lack of trying on our part! Trust me, we watched countless over 21 year olds even walk up to the bar in this level and try to order even their own ANYTHING and they were instantly told by the little blonde bartender that the server was way over on the other side of the room where she pointed and that she would be there to take our orders soon. Not to be deterred, I myself even went over and asked and was told the same thing. Then, I made eye contact more than 3 times, each time more seriously than the next, with other servers who walked about 24 inches from my face yet refused to look at or acknowledge me. I'm not sure who trains the servers here but they should all be fired for not even saying hello or sorry for ignoring you on this hot day in March. It was only after I texted the manager of the place that we at least were able to order. But this was a full 30 minutes after the 5 of us sat in a nearly empty and conspicuous area looking super hot, thirsty and hungry at 3:30 pm on a Tuesday in March.
Tip #3) Still reading? So everyone has ordered, finally some refreshing drinks arrive at the table 45 minutes after arrival. But wait! Only the kids sodas arrive! Hubby's and my pitcher of beer that we knew we had to order because we were unsure when we would ever see the waitress again in the next hour ... they happened to be changing out the Stella tap at the very moment our waitress asked for the pitcher. Ugh! So she couldn't even bring us some waters as a standby til the beer arrived, which I really needed by this time. I'm getting a headache just writing this... long story short nearly an hour after arriving, our beer and our food arrived at the exact same time! Yay!
Tip #4) Except for the burgers, you don't get much for your $. But hey! You never should have come here to eat in the first place! DUH! I got 3 tinee tiny Korean style tacos for like $14. I'm a tiny eater too, and my hubby and I ALWAYS split meals but altogether, end to end, I'd say these were the size of a regular sized Taco Bell taco, and I generally order 2 of those to feel full if that tells you anything:
I could go on... but there was a single silver lining to the whole experience... after all this, my husband and 14 year old golfing fanatics (because we live on a golf course in San Francisco) were able to get right into a Bay hit some balls. Of course by now it cos $60 per hour instead of $45. But then an extra $15 is nothing to us in San Francisco. In fact it is more than the tip we gave our MIA waitress after ordering $150 worth of food, which would have been double the order if she had come by any sooner than 45 minutes AFTER we arrived and sat down in her station where nobody else was at 2 pm on Tuesday on March 14, 2017.
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