Came to this location because it was close to shopping area near by. Wished I would have read the reviews before I stopped in. But I was lucky enough to start reading some while I sat there waiting for my oil change. Mike, the guy at the counter tried to upsell of course by asking me for additional service. He baited me for one when I checked in. But after sitting there and reading the horrible reviews I knew what to expect later. After a while he came to me saying I needed additional service that I was unaware that I needed. I told him that I want not planning on having any more services done at the same time I agreed to an air filter change that i knew for a fact I needed. He was trying his best to change my mind on all that i refused and seemed annoyed afterwards after telling him no many times. When they finished I went to pay for the additional and was not charged for what I wanted. He went on to say that since I turned down the others he assumed I turned everything down. What a douche bag. I will not return and thank you to all who left the horrible reviews including the ex employee! WISH I COULD RATE NO STARS!!!