Came here a few months ago for a root touch-up and blow-out. Overall the place is very elegant and clean. I had an appointment and was taken care of right away. My service was fine, not great. I think my main issue was that my skin around my hairline was not treated with any cream or barrier substance and after my hair was dyed my face had black stains from hair dye. This then resulted in pretty abrasive scrubbing with a towel to remove the dye by the stylist. I am not one to complain at the time and since my skin was stained I guess this was the only option? Afterwards another stylist, a very nice Syrian gentleman did my blowout. The blowout was fantastic and it was heartwarming to hear the gentleman's story of recently moving to Canada. I'm still shopping around for a salon, maybe my experience was just an off day? The color and blowout itself were good.