I called a week or two ago because I wanted a specific bridal bouquet on their site and one boutineere. The guy told me he would take care of it after all the Valentine's day orders and to submit my request online. He even said not to worry there's plenty of time since my wedding is in a month. Next thing you know I receive an email saying Sorry we're fully booked for march.Are you serious??! Luckily enchanted florist was able to accomodate me and quickly I might add.