I've only been here once, but they did a great job. Took in four two-piece suits and three sport coats on a Thursday afternoon. I was expecting a slightly creepy store that had a much too small front area, but was pleasantly surprised by the large, clean storefront. The gentleman and woman at the counter were both very friendly. The woman had a "conversation" with my toddler and made him happy. Everything was ready after 6pm on Friday (this was their standard turnaround) but I wasn't able to stop by for a few days. When I did pickup the woman working there even remembered my son's name and chatted with us as she pulled up my items. Everything was very clean, and it was a great price. I had a 20% off coupon from their website so the total ended up at about $25.