I'm a new Wells Fargo customer and was trying to get my account going today. Jennifer Rivera (banker) was so helpful and friendly in helping me with my needs. I was satisfied with being there for a whole hour and a half except the fact they told me I have to call a 800 number to set my pin up for my debit card (which I thought was odd). After being on hold with Wells Fargo for 55 minutes, getting the "run around" and being hung up on twice, they told me I have to go into the Wells Fargo to set up my account. I went to another Wells Fargo since I was in a different part of town and they set up my pin and I was out of the door within 3 minutes. At least it's all over with and I'm now all good to go with my checking account. Everyone at this location was so friendly and sweet none the less :)