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| - Nestled within the gorgeous garden landscape of the Arizona Center is this promising restaurant called Cucina Cucina Modern Italian.
It was a fantastically marvelous day, worthy of celebration. My beloved wife had just completed another semester with Straight A's, and she deserved a celebratory outing with yours truly.
We originally had opted to catch an earlier showing at the AMC Theater so that we could catch dinner afterwards. However, after stopping by this restaurant and perusing the menu, we chose to attend a later showing, and partake of this restaurant's offerings.
We were promptly seated by the hostess, and our drink orders were quickly obtained. However, that was the last vestige of efficiency we experienced, as things went quickly south after that.
After the many apologies from the various servers we kept getting handed off to, we got the point. It was prom weekend, and there was a convention downtown, and they were swamped.
However, having sat there for over an hour before we actually were served our main entrees was quite unpardonable. During the server shifts, we actually lost track of who was supposed to ensure that we got our orders in promptly. That, plus the fact that our drink orders were incorrect from the onset, did not bode well for our first experience here.
There are only two reasons why I am giving them 3 stars:
1) The view and the atmosphere from the patio was simply gorgeous. It just made for a great and comfortable time to spend catching up with my wife after a hectic semester.
2) The food was actually quite delicious. My wife's homemade Lasagna was above average in both flavor and texture. The Sauce was quite rich and delectable. My Linguini Vongole had the benefit of these spectacularly fresh clams. For being in Arizona, that is a quite wonderfully complimentary.
However, the service confusion, myriad of delays, and nearly missing our show really just severely detracted from our overall experience. This should've been a great hit of a restaurant as far as we were concerned.
Nonetheless, the overall chaotic interaction, and seemingly lack of coordination made for an unpleasant experience.
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