This is a really nice store at Beachwood Place Mall. I don't go to the mall often, but my experience was certainly different since Beachwood Place put more security all across the mall. There are officers at all entry points.
The store is well organized and well lit. Good lighting is something I pay attention to. They have all kinds of high end brands such as Chanel, Gucci, Prada, etc. Saks has the only designer boutiques in town. The staff is clearly well trained. They appear to be very attentive and helpful. Several of them said, "hello" just as I passed by.
My ultimate destination at Saks was the dress boutique. Although they have super high end stuff, the dress selection was lacking. The selection was not large. Truthfully, I might have been better off shopping online.
I do like Saks when I am looking for something very specific. I will absolutely be shopping there again.