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| - I did return to this place after customer service offered me a giftcard for my 4 star review. The value of the card was $12, so thanks to Wildflower for the card. I noticed the Sour Cream Blueberry Muffin online, so after I got the card (about 10:30am), I also noticed they were out of that muffin. No big deal right - things sell out, but customer service tells me otherwise:
Hi Brad,
Our standard is to be 100% in stock. I am so sorry to hear we were out of the Sour Cream Blueberry muffins! Did you speak with a Manager? Was this at the Tempe location?
The only thing I could think of is that someone came in and ordered a very large unexpected order for a catering however that would be a guess and it is always best to go straight to the source!
I did receive an apology, but never got an explanation about why they were out of that muffin, despite this policy. Anyway, the pumpkin/chocolate muffin was outstanding, but if that really is your policy, then get it right!. I'm not sure whether these things are baked in-store or at a central facility, but that may have been a factor.
Tried the scones, but they are not great. Blueberry Muffin better.
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