Wow. The service here is really, really good.
Most of my reviews are based on my experience relative to my expectations and the value that you get.
This hotel has exceeded expectations every time I have been to Pittsburgh. I have to travel here about once per month and this is now my go-to hotel.
Bill Jasper is the best valet driver I have ever had. Period. He is always friendly, welcoming and genuinely personable. It's a really great way to be welcomed when you arrive.
Brad has helped me with my luggage twice and he is a phenomenal team member here, as well. He is also the most friendly and personable Marriott rep to help me with luggage. Again, it makes arriving after a very long drive much better.
Whatever these two gentlemen are being paid, I guarantee that it's not enough. I have only ever received this level of service from the very best hotels I have every visited in my lifetime. Both of these guys are seriously top notch.
Beyond the great service, the location is much easier to get in and out of than the other properties that I have tried and it's an easy ride-share to anywhere downtown.
Last, but certainly not least... there is a legit starbucks attached to the lobby. This is not the knock-off second-rate "we brew starbucks... but we aren't an actual starbucks". This is a legit, real starbucks, right on the ground floor.
Awesome hotel for Pittsburgh.