We booked this through Expedia and were expecting to see "Economy" rent-a-car, not Verve. A lot of negatives here:
1) we were never told via e-mail or text it's now called Verve.
2) you have to take 2 shuttles from the airport to get here (completely off site)
3) when we were signing the contract we were told there's a $300 fee, but that it would be put back into our account within an hour. We were only renting a car for 24 hours!!
4) the guy led us to our car in over 100 degree heat only to tell us there's a problem with the car
5) he said he'd give us a free upgrade, but not sure how it was an upgrade when the alternative car was practically a 2-seater
The only positive thing was the super nice shuttle driver.
Now I gotta check if they reimbursed me my $300!!