Came here as a walk in and was told it was going to be a 30 minute wait. I didn't mind since I really needed my nails done. In about 20 minutes I was being seated and my nails were finished about 30 minutes after that. Paul was very thorough in asking about the length I wanted and keeping the shape throughout. Once finished, I paid and tipped Paul. The other gentleman came up to me and thanked me for waiting for so long and actually discounted me money because of that. My nails are lovely and I will continue to come here!