They were charging a $5/month fee on my checking account. Tired of being ripped off each month, I finally wrote a check for the exact amount in the account to close it. On the next statement they "deducted" the $5 and then started charging a $8/day overdraft fee.
Cause the "overdraft" and then charging fees.
The worst financial decision I made in the last 10 years was opening an account with them.