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  • After being away for a 1.5 yrs for the Bin and Las Vegas, I came back today with a A.G.M. with an attitude. I walked in with my 1.5 year old in my arms and asked for a Chardonnay. The bartender (A.G.M. lady with long blond hair with attitude) asked if I minded a wine out of the tap. I said no and she spouted out the Blanc instead of Chard. I didn't mention it. She said $11 for the wine and I said I don't recall last week that it was that much and also I thought I got something out of a bottle for less. Well that kinda hit her nerve then it was all down hill from there. She thought I was calling her out and I explained maybe it was my baby mind that I was confused since I was holding my 15 month old. Anyways she became cold and basically rude. She touted she was the AGM and then I touted I have been coming here 6 years and I don't remember the wine coming out of the tap. Most likely because I always came with a friend or friends and just payed the bill without noticing the pour or price. I was just trying to make conversation after that but she became irritated and made me feel uncomfortable. Being that she was in a position of management and i was a loyal customer she should have been a little more understanding that the customer was confused possibly and backed down. Obviously she was in a bad mood. After I agreed I would take a half carafe and she would pour 3 glasses for $25 instead of 1 for $11 I took the Blanc even though I ordered Chardonnay not wanting to piss her off anymore then she was. After coming back in to ask for my 3rd glass of the carafe she rudely told me "this is your last one" I kinda laughed and walked out with my daughter. Here I am a local with many places to spend my money and really enjoying the Bin I felt like if I was the Owner I would have told her to find another job right then and there. This is my last time to visit Bin 702 when I can walk 50 ft away to the next bar and get better service without attitude. Thanks A.G.M..im sure if the owners knew that you didn't care about "their" customers I'm sure you would have another job. Being rude to customers even if the Customer might not get it, doesn't give you the right to take away 6 years of good experience because you woke up with a bad attitude.
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