My experience at the store was mediocre. They weren't overly welcoming or helpful. I bought about $50 worth of stuff including an ash tray, a grinder, and a bong. The grinder screen started falling apart not even a few days after the purchase. So now let me tell you about the bong. The bong had 3 microscopic holes in which the water leaks out of slowly. I called them to tell them they told me a broken piece (probably knowingly) and he responded with "there's nothing we can do about it once you walk out that door. It's your problem now. Bye." Needless to pay I will never go back or send them business. Note to self, check every inch of your piece before you buy it because they don't care what they sell you as long as you give them your money.