Nothing but a positive experience! The parking lot has plenty of parking spaces since the plaza seems pretty dead. Most people here were either studying or doing work, a nice and quiet atmosphere. Other than their music blasting in the background. Staff were super friendly!
We ordered the Cajun Chicken Sandwich, Ice latte and Ice London Fog. The Cajun Chicken Sandwich took less than 10 minutes to prepare, and was super spicy! They seem generous with their ingredients. For someone who loves their drinks sweet like me, the Ice Latte was too bitter for my liking. Very strong. As for the Ice London Fog, it was perfect. It was recommended to me by one of their staff. It was strong in flavour and had the right amount of sugar.
When going up to the counter to pick up my drink, one of their staff realized he made me the wrong drink and apologized immediately. Not a big deal since we were sitting down to chat anyway. I could wait. A minute later, another one of their staff came up to apologize for the mistake and wait, and gave us a complimentary "A Small Piece of Heaven" pastry. It was a completely unexpected yet kind gesture, which shows how much they value customer service.
Overall, a great experience here. I will definitely be back to try their other drinks.