I would like to give zero stars right now. I am pissed. I have used SuperShuttle numerous times over the years. They have always done their job at a competitive price.
On September 1st I talked to the driver from SuperShuttle who picked up my fiance to go to the airport for his trip to France and asked if they would pick me up on the 12th with the 2 dogs in their crates, and if there would be additional fees. I was told no, that it was no problem. Now I am being told that it would be $70!
Deceptive!! And HORRIBLE CUSTOMER SERVICE ON THE PHONE. So RUDE and not very understanding.
I will not use them again, and I will make sure no one in our company does either.