I have been here 4 times. The first time was ok and the last 3 times I haven't been impressed. The most recent times they have not given my poodle the teddy bear puff on his head like I asked and they don't cut around his nose as short as I have asked. When my dog is home from the groomers, I end up fixing his cut where it is uneven and too long. This is too bad because it is closer to my home. I guess I'll be returning to my other groomers that is further from my house for a good cut.