I have been here a few times to get piercings for myself and had always had an A+ experience. I made an appointment to get my young daughters ears pierced for her birthday and certainly did NOT have a good experience. Everything was sterile and clean which was important and WAY better than a piercing place at the mall. However the piecer was late arriving which wouldn't have been a huge deal but I had taken my daughter out of school for this and wanted to make it as quick as possible. Also, my daughter was SUPER excited to get her ears pierced (this was what she BEGGED for for her birthday) however once we waited a long time and finally got back to the room she was too nervous and said she was scared. Since She is 5, I told her that I would take her out for ice cream afterwards if she would get her ears pierced. The piercer then told me that she is not comfortable with me bribing her (ummm....I am the parent and she clearly wanted her ears pierced.....I didn't drag her there). Anyways, long story short....she ended up with ONE ear pierced and the piercer would not do her other ear. I completely understand not wanting to pierce a kid who is coerced into getting their ears pierced. However, she was all excited about getting them done and then got scared afterwards and just needed some encouragement. Overall I would recommend HTC hands down for adult piercings but NOT for any kiddos!