About: http://data.yelp.com/Review/id/SMDAxZyimBXsa1Cf448-gQ

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About: http://data.yelp.com/Review/id/SMDAxZyimBXsa1Cf448-gQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-10-12 00:00:00 (xsd:dateTime)
itemReviewed	Artemis Cleaning Services LV
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Let me start by saying this is the first time I've ever written a negative review for any business. I'm a business owner myself so I try to give every one the opportunity to remedy a bad situation. I waited 2 weeks for Dana to do as she promised but I ended up wasting my time. She lied to me twice and that's why I felt the need to share my experience... I met with the owner Dana at my house. She is a very nice lady. I felt she was very professional and went over little details about the job she and her team performs. I told her I already had a lady that cleans my house every month but I would give her other homes because I am a property manager. So I hired her for a 2 bedroom condo. It was a condo that needed to be vacuumed, dusted, broom swept and mopped. Basic cleaning that I normally pay 80-100 dollars for. She went to the condo and said it would cost $110. Okay, I agreed. It's only $20-30 more but I didn't mind because I wanted to give her a try. After she was done. I told her to come to my house and I left a envelop with cash under my door mat because Dana wanted cash only. No problem. This was our first business dealing so I understand she didn't want to mess around with checks that might bounce. The next day I went to the condo and I hate to say it but the floors were not cleaned. The stove was not cleaned. There was a dead Roach on the counter top. And the carpets were not vacuumed. How could anyone accept this? (Please see photos attached) So I called and asked Dana if she could come back? She said no problem, she will send someone Monday at noon. I called the Tenant to arrange the time out of their schedule to be there to let her in. Monday at noon arrives and no Dana. I texted Dana what happen? She said," I will refund you the money, find someone else to clean it! " Wow, okay, thanks for not notify me sooner and making my Tenants waste their time meeting you back at the property for nothing. So here we are , having to hire another company, and pay twice to have this condo cleaned. Dana still will not return my phone call/ text or return the money she promised. (Please see the photos attached) I'm not really bother by the money but what pisses me off is how Dana lied to me and my Tenant. Wasted our time and didn't keep her word... It's a shame because I thought she was really nice...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nelson

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