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  • They get one star because the shrimp tacos were very good. The beef tacos were good, as well. The ingredients seemed fresh and we're flavorful. The french fries tasted like they were fried in very old grease and they were burnt black on the ends. The $2 margaritas were what you'd expect for the price, mostly ice and mixer, although sometimes they come in tiny cups and sometimes they come in full size glasses. The place is neat and clean. But the service is the worst in Charlotte. A bartender, a waitress and a manager on a Tuesday, early evening. The bartender had a full bar plus two other tables, plus our six top, and one outside. The waitress had a two top inside and a two top outside. We waited between 26 and 43 minutes for drinks each time and waited 49 minutes for six tacos. The bartender ended up being our server. She was BEYOND rude and she made it very apparent that she was mad. We told her we could see she was having a bad night but that we pay very well for great service, and we do. She obviously did not care. There were six of us and she got mad that we asked for separate bills. She charged all of us incorrectly, either for too many or two few drinks. She would come bring three drinks for one person as she would only take a drink order from us one at a time. One would prefer, asked go get the margarita and bring it back then take the next person's order. She never wrote any of it down. We saw a manager floating around, messing with his shoes, chatting and texting on his phone, sitting on an outside table. He finally wandered to our table and asked how everything was. We told him the food was good and the atmosphere was ok, although the tables are built too high for the chairs (the seating is awkward on the table on the right) I politely told him it was the slowest, most poorly executed food service I'd seen in a long time. I explained what transpired and his only response was an excuse that he really should hire more help but the servers don't want him to do he gets cussed out a lot about the bad service. He never fixed the incorrect bills, never apologized for the horrible service or even more horrible attitude of the waitress. I will never go back, nor will my friends. Had I not been with friends I would have just walked out.
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