Called Mine on Fri Jan 10 at 7:30pm to order delivery. The lady puts me on hold for 5min twice! Ok I understand you're busy. I only live 5min away by car, she says she can't deliver to me. What kind of a place can't deliver food to anyone that lives 5min away by car? Ok, fine I will come to pick it up then. She says ok, it will take 1 hour. I accept they're busy, fine. So I go there at 8:30pm and she says the food isn't ready. It takes another 20min for her to realize the food was already cooked and waiting in a bag. The lady tried to charge me twice by claiming I didn't pay yet! She is clearly incompetent and should not be working at a busy restaurant. I will NEVER order or eat at this place again! The food was otherwise good and tasty. Shouldn't take me 1hour and 20min for take-out sushi. Try Gonoe sushi at 262 Queens Quay West. Gonoe has delivery and can accurately and quickly take orders.