Ambiance: 4 - When you enter they have a small arcade area, prize counter, food and drinks in the waiting area. If you're not here for a party, there's not a lot of tables around to take a break from playing. If you go towards the back, they have a viewing area to watch all the other players playing their round of laser tag. I like this option because you can have a quick preview of the arena.
Service: 5 - I came here on my birthday with a group of 8 people and lucky they had a discount for groups of 8 or more. Handling the money for our group was incredibly difficult haha. But thankfully one of the workers were understanding and let us take our time. Before you play they do a small briefing of the do's and don'ts while playing. One of the staff will be in the arena with you to make sure everybody is playing safe and they are usually in a bring neon polo or shirt.
This is my go to laser tag place. All of the staff are amazing and friendly and they have great deals!