Great service if you sit in the bar area and Samantha is working in particular. I do not know her personally, but she far exceeds a chain restaurant experience in terms of service. She is prompt, super attentive, very friendly, and engaging. The food is always stellar at this establishment. I am always happy with my dishes and envious of my dining companion's plate! The only areas for improvement would be the hostess is always too overloaded to be impressionable or they are not trained properly. This seems to be a problem at many chain restaurants, the "first face" is neglected as it is seen the least but it is still a part of the experience. The next is the management... they never go around to check on diners. Fine... but if a diner goes out of their way to compliment your staff then give them your FULL attention by facing them bodily, giving great eye contact, a sincere smile (hey I am giving you awesome news), and by slightly leaning forward. In all fairness the managers are probably overloaded too with some dumb promo for a 7 minute lunch or its free deal so I do not hold too much of a grudge on management in this example. Rather corporate for such a silly promo as if they want to compete with McDonald's or be the next Fuzzoli's. Decent dining takes a bit of time. Do not rush it and overwork and stress the staff trying to be something you are not. It was definitely the reason why the hostess was too busy to be good as she was stuck on a dumb call explaining said promo and likely why the management is so stressed.