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  • Worst customer service ever!! This is very sad because this Fed Ex is in such a prime location.. They take forever to help you because Dustin is always on the phone or doing something useless in back... Then when they do decide that they want to help you they charge you for filler... What a shame! I asked if her could tape up my box and he (Dustin) said I would have to charge you for filler. My box pushed down maybe a 1/4 of an inch! What do you need to fill? They refuse to ship if you do not but filler is what it comes down too. I have shipped so many packages through Fed Ex and it is a shame this is the way I get treated. Also staff needs more training, when I was here a week or so ago mailing a document that needs to have a return label included I was told that I could not do that... I have been 10 different Fed Ex offices in town in which they have done this... SO I had to train the guy that there is a button right before you finish that allows you to do so. He said new software my bad... Well train your damn employees and it would not happen!! SHAME on FED EX for charging to tape a boxand to "fill it" which was not needed. The least thing you could have done was telling me before I waited 20 minutes in line so I could have gone next door and got a newspaper for 50 cents. Thanks for the SCAM. Word to the wise, fill you box or atleast tape it or the will make you pay $3.99...
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