Very friendly, helpful, and gracious staff. The parking garage is kinda tight since many spaces were blocked off and the turns are extremely narrow--caution for bigger trucks/SUVs, the clearance will tighten the sphincter. The restaurant for breakfast is rather expensive for basic fare but that is to be expected for a hotel restaurant, I think. The bar had nice takeaway sandwiches that were very handy during our stay for the convention we were attending. Overall, satisfied and would stay here again.