I was fine with Dr. Steve's practice until his office did not divulge that the he was sick and that he would not be there to do any alignments but only massages that day. I went to my appointment only to find that out after someone else was at the counter complaining that they did not tell them. I was upset so I went to the woman at the front counter, where she was rude and condescending. She was not apologetic in any way and their office charged my medical the full service! I advised the massage therapist that the reason I was upset is because they knew several days prior that he was out of the office and did not tell any of their patients or give the the option to reschedule. My boyfriend and I have never gone back and they still continue to pester us with phone calls to get us back in.
Par service!