Outback has always been my favorite restaurant in fact, it's where my husband and I had our first date.
Unfortunately, after last night we will never be back (not to this location at least, if we ever do go back).
Over the last 6 months we have noticed a decline in patrons (used to be an hour plus wait to get in) and the service started getting pretty bad as the waiters and waitresses became upset that the restaurant was dead. That is expected, but my steak has been overcooked Every Single Time! we have come.
I even make it a point to order it under what I truly want (thinking that it will be what I want when it arrives) so I always try ordering medium rare and "they" (the waiter and my husband) always convince me to order medium assuring it would be cooked correctly and the waiters say they will "see to it" or "tell the cook"..
It Comes Out Well Done EVERY TIME!
I've been "talking him into coming" here for a year when he wanted to go to another place from the beginning Well, never again! I had to tell him "you were right!" For The Last Time!
No More overcooked and hard $25 Steaks for us!
Outback,
we gave you too many chances..
If you don't want to go out of business, you should probably try to focus more on giving great experiences and better customer service, and less on rushing through food orders to get customers in and out as fast as possible!
Good Bye..