Terrible terrible customer service. We placed an online order and went to pick it up at 4:30am, with our emailed receipt. The worker (Alyssa or Alessia) said she never received the order and refused to make our food or refund our money. She insisted we wait until a manager comes in at 7am. 2 1/2 hours?! We left with nothing and called to get more information, and she hung up on us multiple times. She told us to contact corporate, however they don't open until 8am. We are very upset. We actually called another store to verify their policy, and they reported they would make the food because we had a receipt.